Returns & Exchanges
At FOCO, we want you to be 100% satisfied with your fan gear. If you are not completely happy with your purchase, you can return or exchange eligible items within 30 days of the delivery date.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
3
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure a smooth inspection process.
4
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing