Frequently Asked Questions

Everything you need to know about your favorite sports gear and collectibles.

How long will it take for my order to ship?

Standard shipping typically takes 3-7 business days within the continental U.S. Please note that pre-order items and custom fan gear may have longer lead times as specified on the product page.

Are your products officially licensed?

Yes, all FOCO products are 100% officially licensed by the major sports leagues, including the NFL, MLB, NBA, NHL, and top international soccer clubs.

What is your return policy for collectibles?

We offer a 30-day return window for most items. Products must be in their original packaging and in new condition. Please note that limited edition collectibles and 'blind box' items are non-returnable once opened.

Can I track my package once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.